Customer Servicing
Overview
Cardlytics provides the following tools for the purposes of customer support and servicing. The tools allow you to maintain a direct relationship with your customers while supporting inquiries related to offer redemption.
Supporting Tools
| Tool | Description |
|---|---|
| Add ticket | Use this endpoint to create a ticket for the given customer. |
| Settle customer rewards | Use this endpoint to get periodic (default: monthly) reward settlement data. |